Gaming should be a source of entertainment — not stress. Fanc Win believes every player deserves to enjoy games in a mindful and responsible way. On this page you'll find all our protection tools and guidelines.
We want you to always stay in control. That's why our platform offers multiple safeguards to support you.
Set your own daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately; increasing one is subject to a 24-hour delay.
Decide in advance how long you want to play. Once that time is up, Fanc Win will automatically send you a reminder or end your session.
If you need a short break, you can take a temporary pause lasting anywhere from 24 hours to 6 weeks. During this period, you won't be able to log in or place bets.
If you feel gaming is having a negative impact on your life, you can fully exclude yourself for anywhere between 6 months and 5 years. This decision is irreversible.
Decide in advance the maximum amount you're comfortable losing within a given period. Once you hit that limit, Fanc Win will automatically stop your gaming session.
At regular intervals, Fanc Win will remind you how long you've been playing and how much you've spent — so you can always make informed decisions.
Fanc Win believes gaming is entertainment — not a livelihood. We are committed to ensuring the well-being and safety of every player, and our responsible gaming policy reflects that commitment.
Responsible gaming means enjoying games mindfully, within a set budget, and purely for fun — where gaming never harms your financial or mental well-being. Fanc Win's responsible gaming programme is built entirely around this principle.
Online gaming is a perfectly normal form of entertainment — much like watching a film or following cricket. But like any leisure activity, it works best with some ground rules. Whether you win or lose, that's all part of it, and Fanc Win helps you go in with the right mindset.
Online gaming is growing fast in Bangladesh, and so is the importance of playing responsibly. At Fanc Win, we believe an informed player gets the most enjoyment in the long run. That's why our platform provides a range of tools to help you monitor and manage your gaming habits.
Most people enjoy gaming in a perfectly healthy way. Even so, certain signs are worth watching out for. Look out for the warning signals below:
If you recognize any of the signs above in yourself, contact our support team right away at support@fancwin.bet — we're ready to help you find the right support.
Follow these tips for a healthy and enjoyable gaming experience at Fanc Win:
Fanc Win is strictly for users aged 18 and above. We follow a rigorous age verification process and take every measure to prevent minors from gaining access.
If there are minors in your household, take the following steps:
A mandatory KYC process verifies your age when you open an account at Fanc Win. No account is activated without a valid national ID.
How has your gaming been over the last 30 days?
Spent more than your planned budget?
Have you placed larger bets to chase your losses?
Has gaming been causing tension with your family?
If you answered "Yes" to even one of these, please reach out to us.
Our Responsible Gaming team is available around the clock to support you.
Simply log in to your Fanc Win account and activate any of these tools in just a few steps.
After logging in, click on your profile icon in the top right corner and open the "Responsible Gaming" section.
Choose from deposit, loss, or session time limits — then set the amount or duration that works for you.
Changes take effect immediately upon saving. Decreasing a limit applies instantly; increasing one is subject to a 24-hour delay.
Choose the relevant option for a temporary break or long-term self-exclusion, then set your preferred duration.
Set how often you want to receive reminders — choose any interval between 30 minutes and 2 hours.
For any concerns, reach out to us at support@fancwin.bet. Our responsible gaming team is here to guide you.
The questions our users ask most often.
All responsible gaming tools on Fanc Win are completely free. Sign up safely and enjoy a special bonus on your first deposit.